Booking & enquiry policy | Sule Ally Tours

Before a booking is confirmed

Request a written itinerary and quote covering your dates, group size, pickup, accommodation where relevant, activities, inclusions, exclusions and total price. Review these details before making a payment.

Payment arrangements — owner confirmation required

Deposit amount, payment deadlines, accepted payment methods and the balance schedule have not been supplied. Ask Sule for the applicable written terms. Do not assume a payment schedule from the website.

Cancellation & refunds — owner confirmation required

Cancellation periods, refund amounts, no-show conditions and supplier charges have not been supplied. These must be provided and accepted before booking. This website does not promise free cancellation or a refund.

Changes, weather and availability

Ask how changes requested by you or by the operator are handled, including weather, transport disruptions or activity availability. Any replacement arrangements and related costs must be agreed directly.

Suitability and special requirements

Explain relevant mobility, dietary or activity requirements before agreeing an itinerary. Wildlife sightings and specific natural conditions are not guaranteed.

Booking questions

Contact Sule on +255 710 568 934 or SuleimanManywele125@gmail.com for the terms that apply to your proposed trip.

Questions? Contact Sule Ally Tours